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    Providing consultation services and education to medical professionals and providers of hospice palliative care Providing consultation services and education to medical professionals and providers of hospice palliative care Providing consultation services and education to medical professionals and providers of hospice palliative care Providing consultation services and education to medical professionals and providers of hospice palliative care
    • Consultation
      • Who We Are
      • What We Do
      • Who We Serve
    • Education
      • Alerts
      • CNA Certification
      • Conferences
        • WW Interdisciplinary HPC Conferences
        • Other Conferences & Workshops
        • Learning Repository
      • Courses
        • HPC Courses, WW
        • LTC Education/Training
        • Other Courses/Training
      • Videos
      • Funding
      • Tip of the Month
    • Resources
      • A Palliative Approach to Care
      • Resources & Tools
        • General
          • ACP & Health Care Consent in Ontario
          • Caregiving Guides & Resources
          • Clinical Protocols & Guidelines
            • Waterloo Wellington
            • Other Protocols & Guidelines
          • Communication
          • Loss & Grief
          • Palliative Care Emergencies
          • Psychosocial & Spiritual Care
          • Self Care & Resilience
          • Symptom Management
            • Delirium
            • Dyspnea
            • Pain
        • Long-Term Care
        • Pediatric
        • Pandemic-Inspired Resources
        • All Resource Tools
      • Palliative Referrals
      • Legacy Activities
      • Links & Connections
    • News & Events
      • Upcoming Education
      • Media Watch
    • Contact Us

    Communication

    Home / Resources / Resources & Tools / General / Communication

    Communication

    Reporting Assessment/Observation Tools

    • Palliative Performance Scale (PPS v2) – Victoria Hospice
      • Instructions & Definitions
      • PPS (Instructional Video .mp4) – Waterloo Wellington
    • SBAR
    • SBORS – for use by PSWs

    Therapeutic Communication Tools

    • Serious Illness Conversation Guide – Ariadne Labs
    • Spikes and Class Protocols
    • Goals of Care Discussion:  Divergent Views – Video (2012, 12m42s)

    Care Plan Tools

    • Collaborative Care Plans – Condensed Version – CCO
      • End of Life Stage
      • Stable Stage
      • Transitional Stage

    Forms

    • Request for WW Home & Community Care Hospice Palliative Care Services
    • Palliative Care for Homeless and Vulnerably-Housed Populations
    • Do Not Resuscitate (DNR) Confirmation Form
    • Expected Death in the Home (EDITH) Guideline (March 2018)
      • EDITH Form
    • Symptom Response Kit (SRK) Guideline (Updated for COVID-19) – Waterloo Wellington
      • COVID-19 WW SRK Order Form
      • COVID-19 WW SRK Vial Count
      • SRK Patient/Family Information Sheet
    • Pediatrics
      • Pediatric HPC Referral
        • Pediatric Palliative Communication Tool
      • Pediatric Advance Care Kit

    Other Tools

    • COVID-19 Guide for Inclusive Language for Written and Digital Content
    • BCCDC COVID-19 Guide for Inclusive Language for Written and Digital Content
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